Is it dishwasher/ microwave safe?
Yes, our work is designed for durability and use. All of the tableware is oven, microwave, and dishwasher safe; although hand-washing will always prolong the life of your pottery. Do not expose ceramic pieces to sudden extreme shifts in temperature or place over an open flame.
Can I return my order?
If you have purchased something from the online shop you may return it for store credit.
What if my purchase arrives broken?
Oh no! Please contact us within 48 hours of receipt if you purchase has arrived broken, take a picture of the damage and send it to firstname.lastname@example.org. We will send you a replacement ASAP.
Something I wanted to order is out of stock, what now?
No worries! We added a made to order option on our shop. If something is not in stock it, you can still select and order through the made to order option. Need more help or clarification? Drop us a quick email letting us know how we can help. Chances are we have more in production or waiting to be put online, we will do our best to fill your order/requests as quickly as possible.
Do you wholesale?
Yes! We are always on the lookout to partner with new brick and mortar or online shops. If you are interested in learning more about our wholesale click here to request our line sheet.
I'd love to purchase one of your Custom Collection items how do I do that?
Most of the Custom Collections are available to purchase through the collaboration company. For instance Rising Tide Tumblers are available for purchase through Rising Tide. For contact information and links check out our Custom Collections page.