Wholesale Shipping and Credit Terms

Placing Orders: Wholesale orders can be placed by email, at hello@cmceramics.com. (If you have any questions during this process please contact us at 207-370-7233.) Once received, we will process your order and send you an invoice with estimated delivery. Opening orders must be prepaid by check, bank wire, or credit card prior to shipping. We do our best to ship all orders within 4-8 weeks except during the holiday seasons which may induce unexpected delays

Minimum Order Amounts: The minimum order required to open your wholesale account is $500.00.

Sales Tax: If you are operating within the state of Maine, you will be charged a sales tax unless you have filed proof of your tax exemption with us. Sales tax will be charged on all orders until we have received your seller’s permit.

Payments:

Check: If you prefer to pay by check it must be a company check, we ask that paying by check, that we receive your check within thirty days from the time of invoice.

PLEASE NOTE: Returned checks are subject to a $20.00 fee.

• No shipments will be made to overdue accounts.

• Accounts with net terms that habitually pay late will revert to COD.

• Late payments are subject to a 5% late fee for every 30 days past due.

• Debtor agrees to pay all attorneys fees, court costs, and collection agency fees necessary for collection in the event that the account comes past due.

Credit Card: If you prefer to pay by credit card we will send you an invoice to submit payment on shipping.

Shipping & Handling: Buyer is responsible for shipping cost, we ship by USPS and freight for larger orders, but are happy to accommodate buyers preferred shipping method.

We also offer local delivery to accounts within Greater Portland area:

• Free local delivery on orders equal to, or greater than $1000.

• $20.00 delivery charge for local orders below $1000.

All orders will be shipped within 8 weeks, except during holidays which may delay our normal process.

Refunds: We are a small studio and all pieces are made-to-order, we do not provide refunds for wares. If for some reason the work is not to your liking, pieces can be returned within 30 days of purchase for store credit at the purchasers expense.

Damage Claims: If wares arrive broken, please contact us within 48 hours of delivery and provide photo evidence of the broken shipment as you found it in the box and we will reship said pieces as soon as possible.